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PRIVACY POLICY & TERMS OF USE

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Welcome to a much-improved experience, new platforms, easy, and intuitive new ways to navigate, on desktop or mobile.

If you ever need help navigating our sites, or if you have questions regarding our Privacy Policy and Terms of Use, we are here for you! You can reach out to us

Via Email at contact@nadiyashah.com

PLEASE READ THESE TERMS OF USE AND PRIVACY POLICY CAREFULLY, AS THEY HAVE TO DO WITH OUR AND YOUR RIGHTS AND OBLIGATIONS.

ABOUT THESE TERMS OF USE & PRIVACY POLICY

These Terms of Use, together with the Privacy Policy constitute a legally binding agreement between you and Nadiya Shah, Synchronicity College, Synchronicity University and Synchronicity Publications.

In these Terms of Use and in our Privacy Policy you will know how we treat your personal information and how we communicate with you. Your access or use of the nadiyashah.com, synchronicitycollege.com, synchronicityuniversity.com & synchronicitypublications.com confirms that you have read, understood and accepted this Agreement and on behalf of any of your Authorized Users.

PRIVACY POLICY

We operate the following websites, nadiyashah.com, synchronicitycollege.com, synchronicityuniversity.com & synchronicitypublications.com. If you choose to use any of the services offered through these websites, then you agree to the collection and use of information in relation with this policy. We will not use or share your information with anyone.

INFORMATION COLLECTION AND USE
For a better experience while using our websites, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email and address (only for physical orders). The information that we collect will be used to contact or identify you, or to ship your products.

LOG DATA
We want to inform you that whenever you visit our websites, we collect information that your browser sends to us. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, your location, the time and date of your visit, the time spent on those pages, and other statistics.

COOKIES

Our websites don't collect "cookies".

PAYMENT PROCESSORS
We employ third-party companies to process payments. PayPal & Stripe. We want to inform our users that these third parties have access to your Information. However, they are obligated not to disclose or use the information for any other purpose.
Find PayPal's privacy policy HERE
Find Stripe's privacy policy HERE

SECURITY & THREAT PREVENTION
From day one, your information is safeguarded with a secure development process, PCI DSS Level 1 compliance, and safe data encryption.

We identify threats using advanced monitoring systems, and our sites stay resilient with anti-DDoS protection.

LINKS TO OTHER SITES
Our websites may contain links to other sites from time to time. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy & Terms of Use of these websites. We have no control over, and assume no responsibility for the content, or practices of any third-party sites or services.

 

CHILDREN'S PRIVACY

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children.

PAYMENT AND BILLING

RECURRING BILLING

By creating an account and providing a Payment Method, you agree to pay the Membership Fee every month. The Payment Processor will charge the Membership Fee to your Payment Method on the same date of your Membership purchase. After that, the Membership Fee will be charged to your Payment Method by the Payment Processor on a recurring basis, every month.

PRICING AND CURRENCY

All prices for products and services offered by Nadiya Shah, Synchronicity College, Synchronicity University and Synchronicity Publications, are listed in United States Dollars (USD). This pricing strategy ensures our prices remain stable and affordable for all customers, regardless of currency changes.

MEMBERSHIP PRICE OR BENEFIT CHANGES

We may change the price or benefits for a Membership at any time. We will communicate any price or benefits changes to you via email.

NO REFUNDS POLICY

WE DO NOT PROVIDE REFUNDS FOR ANY MEMBERSHIPS; NOR DO WE PROVIDE CREDITS, OR PRORATED BILLING FOR SUBSCRIPTIONS THAT ARE CANCELLED.  

SYNCHRONICITY COLLEGE/SYNCHRONICITY UNIVERSITY/ NADIYA SHAH DIGITAL PRODUCTS (CLASSES, SPECIAL HOROSCOPES, ETC.)

Products you purchase digitally at synchronicitycollege.com, synchronicityuniversity.com and nadiyashah.com are non-refundable.

Since our digital products available for sale are intangible, there is a strict NO REFUND policy.

Delivery of Purchased Digital Products
If you do not receive the digital product link upon purchasing, you can immediately contact us at contact@nadiyashah.com or info@synchronicityuniversity.com with your transaction/payment details to ensure your product is delivered as soon as possible.

We may offer refunds, discounts or other considerations, only as a courtesy. However, each circumstance will be uniquely evaluated and election to make such an offer in one instance does not create the obligation to do so in another.

We reserve the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

CONTENT LIMITATIONS AND DOWNLOADS

DOWNLOADS

Downloading ALL Content at NadiyaShah.com, Synchronicity College, Synchronicity University & Synchronicity Publications is forbidden, unless these are classes your purchased or signed up to at Synchronicity College or Synchronicity University.

 

If you signed up to Synchronicity College or Synchronicity University classes make sure you download the Content of your classes within 3 months. Once this time has passed, you may not be able to find the links to download the classes. Access to these download links is only as part of your purchase. You don't have the right to distribute or sell these links.


 ADVERTISEMENT

Nadiya Shah and her affiliates may show third-party advertisers, products or services through any of her websites. Nadiya Shah, her affiliates and employees will not take responsibility for any such third-party advertisers, products or services. Any interactions you may have with an advertiser will be between you and such advertiser. If you engage in any transaction with an advertiser Nadiya Shah has shown anywhere through her websites, including providing that advertiser with any personal Information with your consent, you agree that Nadiya Shah will not be responsible for such transaction or provision of personal information and you further agree that Nadiya Shah is not liable for any claim or loss that may result from your engagement with any advertiser or third party company.

CUSTOMER SERVICE

For any other questions, or if you are unable to resolve your question by visiting our FAQs page, please contact our Assistance Team by sending us an email at contact@nadiyashah.com. We may take up to 48 hrs to send you a response. We can provide assistance in English or Spanish.  If you have reason to believe that your Account credentials have been compromised or misappropriated in some way, call us or email us right away! 


 PROMOTIONAL EMAILS

By subscribing to Nadiya Shah's Newsletter service, you acknowledge that we can send you emails, push notifications or other electronic service communications about your account. You also consent to receive electronic promotional messages, offers, surveys, and other materials. You understand that emails may be generated by automatic senders, such like Mail-chimp. Agreeing to receive these promotional emails is not a condition of purchasing any goods or services. If at any time you no longer want to receive promotional communications, you can opt out by either:

- Unsubscribing by clicking on the link at the bottom of the electronic communication
- Or by sending us an email at contact@nadiyashah.com. 

Please note: Changes made to email settings may not take effect immediately, and there could be a delay before the new settings become effective.


COPYRIGHT DISCLAIMER

All materials incorporated into it are protected by copyright laws. Nadiya Shah has licensed the Content for private use only and not for public or commercial exhibition. This means that you cannot show or share any Content from Synchronicity College to any public audience; Any unauthorized copying, editing, exhibition, broadcast or distribution of the Content can result in penalties under Canadian (Province of Ontario), or any other applicable laws.

Logos, videos, images, graphics, PDFs and quotes shown in Nadiya Shah.com, SynchronicityCollege.com, SynchronicityUniversity.com & SynchronicityPublications.com, on Nadiya Shah Social Media platforms and YouTube Channel are also protected by copyright laws, and are the property of Nadiya Shah. Use by anyone else is not authorized without permission from the owner.    

GIVEAWAYS AND RAFFLES

IMPORTANT: In the event of raffles and giveaways, we will strive to fulfill all prizes promised; however, we cannot guarantee the availability of prizes, particularly those provided by third parties. While we will make every effort to provide an alternative prize if the original cannot be honored, we cannot assure the availability of substitutes. Please note that WE ARE NOT LIABLE for any unfulfilled prizes in such circumstances.

GIVEAWAYS ELIGIBILITY

Giveaways will be open to people of 18 years of age or the legal age of majority in their state or Province of residence. The following individuals are not eligible to enter or win our Giveaways: current or former employees and contractors of Nadiya Shah and Synchronicity College, Synchronicity University, and anyone involved in the administration of the Giveaway, and any member of the immediate family (i.e., a parent, sibling, child or grandchild) or household of any of the foregoing individuals.

GIVEAWAYS PERIOD

Each Giveaway begins and ends on the dates and times as specified on the Giveaway Social Media Posts, Website and Newsletters (the “Giveaway Entry Period”). Entries will only be accepted during the Giveaway Entry Period.

PRIZES

Prizes shall be as stated on the Giveaway Social Media Posts, Website and Newsletters. No cash substitutions are permitted WHATSOEVER. Prizes are non transferable.

 

Online readings shall be subject to the terms and conditions of each astrologer, and will be booked at each astrologer's discretion and schedule availability.

 

For book copies or deliverable items, the winners will be responsible for paying all costs and expenses including, but not limited to, shipping costs, customs fees, income taxes, and any other expenses that might reasonably be incurred by the winner in receiving or using the prize. 

Each prize will be awarded “AS IS” and WITHOUT WARRANTY OF ANY KIND, express or implied. Prizes CAN'T BE TRANSFERRED, REASSIGNED, or REDEEMED FOR CASH. Nadiya Shah, Synchronicity University and Synchronicity College reserve the right to substitute a prize with another equal or similar to the value of the original place when setting up the Giveaway. 

IMPORTANT: PRIZES AND PRIZE SUBSTITUTIONS ARE NOT GUARANTEED by Nadiya Shah, Synchronicity College, Synchronicity University or any of the participating Astrologers.

 LEGAL DISCLAIMER

ALTHOUGH NADIYA SHAH BELIEVES ASTROLOGY TO BE A POWERFUL SPIRITUAL SOURCE FOR GUIDANCE, ENCOURAGEMENT AND WISDOM, NADIYA SHAH, HER AFFILIATES AND EMPLOYEES ARE NOT LICENSED PHYSICIANS OR HEALTH CARE PRACTITIONERS. THEREFORE, THE CONTENT (SUCH AS HOROSCOPES, SPECIALS, PRIVATE CONSULTATIONS, READINGS, CLASS TOPICS, ETC) SHOWN THROUGH NADIYA SHAH'S PLATFORMS, WEBSITES, SOCIAL MEDIA, YOUTUBE CHANNEL ETC ARE FOR ENTERTAINMENT PURPOSES ONLY. NADIYA SHAH'S ASTROLOGICAL ADVICE DO NOT REPLACE, AND SHOULD NOT BE CONSIDERED AS MEDICAL, FINANCIAL, LEGAL, PSYCHIATRIC, PSYCHOLOGICAL OR ANY OTHER PROFESSIONAL ADVICE. IF YOU NEED SUCH ADVICE, PLEASE CONSULT THE PROPER LICENSED PROFESSIONAL.

NADIYA SHAH, HER AFFILIATES AND EMPLOYEES ARE NOT RESPONSIBLE FOR ANY DAMAGES OR LOSSES ARISING FROM ANY ACTIONS TAKEN BY A CUSTOMER FOLLOWING THEIR ASTROLOGICAL ADVICE.

 

INDEMNITY

You agree to indemnify and hold harmless Nadiya Shah, subsidiaries, affiliates, partners, agents, employees and members of all of the foregoing, from and against all third party claims, losses, expenses, damages and costs, including reasonable attorney fees, resulting from your actual or alleged breach of these Terms. 

 

DISPUTE RESOLUTION

Our Assistance Team can resolve most customer concerns quickly and to the customer's satisfaction. Please contact our team at contact@nadiyashah.com for any disputes.

In the unlikely event that we can't resolve a dispute, we each agree to resolve those disputes through binding arbitration or small claims court.   

 

GOVERNING LAW AND VENUE

These Terms shall be governed by the laws of the Province of Ontario, CANADA without regard to conflict of law principles. We and you each irrevocably consent to the exclusive jurisdiction and venue of the Province of Ontario, CANADA.

 

FORCE MAJEURE

Nadiya Shah, her affiliates and employees shall not have any liability to you by reason of any delay or failure to perform any obligation under these Terms if the delay or failure to perform is occasioned by force majeure, which shall refer to any act of God, storm, fire, casualty, unanticipated work stoppage, power outage, server failure, strike, lockout, labor dispute, civil disturbance, riot, war, public health emergency, epidemic, pandemic or national emergency, Governmental action, or other cause beyond our control.


IMPORTANT: We reserve the right to modify these Terms or change any part of the Platform at any time.

By continuing to use Nadiya Shah's websites and Platforms after carefully reading these Terms of Use and Privacy Policy, and in the case of any purchased products, services or memberships through her platforms, your decision not to cancel your Membership before it renews or within any relevant notice period, means THAT YOU AGREE TO BE BOUND TO ALL THESE TERMS.

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